Special Meter Reading
Service Request For Special Meter Reading
Step | Applicant/Client | Front Line Services | FEE | Form/s to Fill-up | Processing Time | Office/Person Responsible |
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1 | Request for special meter reading | Receive request for possible immediate action | Maintenance Order Form | 5 mins | All office personnel |
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2 | Forward the request to GM for approval | 3 mins | Technical Personnel |
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3 | Approved request forward to Technical Personnel | 3 mins | General Manager |
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4 | Conduct meter reading | Depending on the distance of the site | Technical Personnel |
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5 | Sign acknowledgement | Accomplished maintenance order from on the action taken | Maintenance Order Form | 3 mins | Technical Personnel |
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6 | Report accomplishment | Accomplishment Report Log Book | 3 mins | Technical Personnel |