Application For New Connection

Application For Service Connection

Step	Applicant/Client	Front Line Services	FEE	Form/s to Fill-up	Processing Time	Office/Person Responsible
1	Request for Application Form	Accounting Processor B orients applicant existing water main in the applicant's area		Service Application and Construction Order	45 mins	Technical Personnel/Customer
2	Accomplished Contract for Water Service Connection	Accounting Processor B orients applicant of the provision of the contract		Contract Water Service Connection	15 min	Accounting Processor B
3		Forward accomlpished water service contract to the GM for approval			5 mins	Accounting Processor B
4	Pay installation charges	Received Payments	3,000.00	Official Receipt	5 mins	Accounting Processor B
5	Sign Ledger Card	Prepare Customer Ledger Card to be signed by the applicant		Ledger Card	5 mins	Accounting Processor B
6		Prepare maintenance order for technical personnel		Maintenance Order	5 mins	Accounting Processor B
7	Assist water district personnel during the conduct of site inspection	Field Inspection to determine the materials needed		Note down needed materials	1/2 day	Technical Team/Plumber
8		Prepare request for materials needed for installation for the approval of the GM		Store Requisition Slip	10 mins	Technical Team/Plumber
9		GM approval		Store Requisition Slip	3 mins
10		Forward Store requisition slip to the storekeeper at the pumping station		Store Requisition Slip	20 mins	Technical Team/Plumber
11		Issue/fabricate materials requested			1.5 hrs	Storekeeper &Plumber
12	Sign aknowledgement form/ Maintenance Order	Install water service connection		Get meter Serial No. and initial water meter reading	1 day	Technical Team/Plumber
13		Forward complete service connection data to master file and assign account number for billing reference		Customer Ledger Card	5 mins	Accounting Processor B

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