MIAG-AO WATER DISTRICT
A Government Owned and Controlled Corporation under supervision by
THE LOCAL WATER UTILITIES ADMINISTRATION
Application For New Connection
Application For Service Connection
| Step | Applicant/Client | Front Line Services | FEE | Form/s to Fill-up | Processing Time | Office/Person Responsible |
|---|---|---|---|---|---|---|
| 1 | Request for Application Form | Accounting Processor B orients applicant existing water main in the applicant's area | Service Application and Construction Order | 45 mins | Technical Personnel/Customer |
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| 2 | Accomplished Contract for Water Service Connection | Accounting Processor B orients applicant of the provision of the contract | Contract Water Service Connection | 15 min | Accounting Processor B |
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| 3 | Forward accomlpished water service contract to the GM for approval | 5 mins | Accounting Processor B |
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| 4 | Pay installation charges | Received Payments | 3,000.00 | Official Receipt | 5 mins | Accounting Processor B |
| 5 | Sign Ledger Card | Prepare Customer Ledger Card to be signed by the applicant | Ledger Card | 5 mins | Accounting Processor B | |
| 6 | Prepare maintenance order for technical personnel | Maintenance Order | 5 mins | Accounting Processor B | ||
| 7 | Assist water district personnel during the conduct of site inspection | Field Inspection to determine the materials needed | Note down needed materials | 1/2 day | Technical Team/Plumber | |
| 8 | Prepare request for materials needed for installation for the approval of the GM | Store Requisition Slip | 10 mins | Technical Team/Plumber | ||
| 9 | GM approval | Store Requisition Slip | 3 mins | |||
| 10 | Forward Store requisition slip to the storekeeper at the pumping station | Store Requisition Slip | 20 mins | Technical Team/Plumber |
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| 11 | Issue/fabricate materials requested | 1.5 hrs | Storekeeper &Plumber |
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| 12 | Sign aknowledgement form/ Maintenance Order | Install water service connection | Get meter Serial No. and initial water meter reading | 1 day | Technical Team/Plumber |
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| 13 | Forward complete service connection data to master file and assign account number for billing reference | Customer Ledger Card | 5 mins | Accounting Processor B |
